Shipping Policy

At Belvria, we take care to ensure that every order is prepared and delivered safely to you. Please review the information below regarding order processing, shipping rates, estimated delivery times, tracking, duties and taxes, and delivery support.

1. Order Processing

Orders are typically prepared and dispatched within 1–3 business days after they are placed.

Please note that processing time is separate from the estimated delivery time shown below. Delivery estimates begin once your order has been dispatched.

During peak periods, promotional events, public holidays, or other high-volume periods, order processing may take slightly longer.

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking information.

2. Shipping Rates

Belvria offers free standard shipping on orders over $79 to supported destinations.

For orders under $79, applicable shipping fees will be calculated and displayed at checkout based on your delivery destination.

Express shipping is available for selected destinations. Where available, the express shipping option, estimated delivery time, and applicable shipping fee will be displayed at checkout.

3. Shipping Destinations

Belvria ships to a wide range of destinations across North America, Europe, Asia, the Middle East, Oceania, Latin America, and selected international regions.

Shipping availability is determined by the destination selected during checkout. If your country or region is available as a shipping destination at checkout, we are currently able to deliver to that location.

Delivery availability may change depending on carrier services, local regulations, or other shipping restrictions.

4. Estimated Delivery Times

Estimated delivery times vary depending on the destination and shipping method.

North America

Destination	Standard Delivery	Express Delivery
United States	6–9 business days	$9 · 4–6 business days
Canada	7–10 business days	Not currently available
Mexico	5–8 business days	Not currently available

Europe

Destination	Standard Delivery	Express Delivery
United Kingdom	6–8 business days	$9 · 3–5 business days
Germany	6–9 business days	Not currently available
France	4–6 business days	Not currently available
Rest of EU	7–14 business days	Not currently available

Asia

Destination	Standard Delivery	Express Delivery
Mainland China	1–2 business days	Not currently available
Hong Kong & Macao	1–2 business days	Not currently available
Taiwan	3–6 business days	Not currently available
Singapore	4–6 business days	$6 · 3–5 business days
Malaysia	5–7 business days	Not currently available
Japan	4–6 business days	$6 · 3–5 business days
South Korea	4–6 business days	Not currently available
Thailand	5–7 business days	Not currently available

Middle East

Destination	Standard Delivery	Express Delivery
Saudi Arabia	8–12 business days	Not currently available
United Arab Emirates	8–12 business days	Not currently available
Qatar	8–12 business days	Not currently available
Kuwait	8–12 business days	Not currently available

Oceania

Destination	Standard Delivery	Express Delivery
Australia	6–9 business days	Not currently available
New Zealand	6–10 business days	Not currently available

Other International Destinations

For other supported international destinations, standard delivery generally takes approximately 6–14 business days, depending on the destination, local postal conditions, and customs processing.

All delivery times are estimates and are not guaranteed delivery dates.

Customs clearance, carrier delays, public holidays, severe weather, local postal operations, and delivery to remote locations may result in additional transit time.

5. Duties & Taxes

Belvria currently covers applicable duties and taxes for supported international destinations, so customers should generally not be required to pay unexpected customs charges upon delivery.

Where applicable, import-related charges are handled as part of the shipping process.

Customs regulations vary by country or region and may change from time to time. If you are unexpectedly asked to pay an import-related charge upon delivery, please contact our Customer Care team at support@belvria.com before making payment so that we can assist you.

6. Tracking Your Order

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking information.

Please allow some time for tracking information to become active after your parcel has been handed over to the carrier.

International shipments may occasionally travel between checkpoints without receiving a new tracking scan, particularly during customs processing or transit between countries.

If your tracking information has not updated for an unusually long period, please contact us at support@belvria.com with your order number.

7. Delayed Shipments

Occasional delivery delays may occur due to circumstances outside our direct control, including:

• Customs clearance

• Carrier operations

• Public holidays

• Severe weather

• Local postal conditions

• Remote delivery locations

• Other unexpected transportation disruptions

If your parcel is taking significantly longer than the estimated delivery window, please contact our Customer Care team with your order number. We will review the available tracking information and assist you with the next steps.

8. Delivered but Not Received

If your tracking information shows that your parcel has been delivered but you are unable to locate it, we recommend first checking:

• Around the delivery location

• With household members or neighbors

• With your building reception or concierge

• Any designated safe place

• Parcel lockers or local collection points

In some cases, carriers may mark a parcel as delivered shortly before the final delivery takes place.

If you are still unable to locate your parcel, please contact the shipping carrier and Belvria Customer Care at support@belvria.com so that we can help guide you through the next steps.

9. Lost Parcels

If you believe that your parcel may have been lost in transit, please contact our Customer Care team.

We will review the tracking information and, where necessary, open an investigation with the shipping carrier before determining the appropriate resolution.

Please note that carrier investigations may be required before a parcel can officially be confirmed as lost.

10. PO Boxes and Military Addresses

Some carriers and express shipping services may not support delivery to:

• PO Boxes

• APO addresses

• FPO addresses

• DPO addresses

Where carrier restrictions apply, your order may instead be delivered through a local postal service. Express shipping may not be available for these addresses.

11. Remote Areas and Territories

Belvria can ship to remote locations, islands, and certain territories where those destinations are supported at checkout.

Delivery to these locations may take longer than the standard estimates listed above.

Additional carrier fees, delivery restrictions, or local collection requirements may apply depending on the destination.

12. Local Parcel Collection

Depending on local postal procedures, some shipments may need to be collected from a local post office, parcel locker, or designated collection point.

We recommend monitoring your tracking information regularly for the latest delivery instructions.

13. Order Changes and Cancellations

If you need to change or cancel your order, please contact us at support@belvria.com as soon as possible.

We begin preparing orders shortly after they are placed, so we cannot guarantee that changes or cancellations can be made once fulfillment has started.

Once an order has been dispatched, it can no longer be cancelled.

14. Adding Items to an Existing Order

Once an order has been placed, we are unable to add additional items to the existing order or charge the original payment method again.

If you would like to purchase another item, please place a separate order.

15. Contact Us

If you have any questions about shipping, delivery, tracking, or your order, please contact our Customer Care team:

Email: support@belvria.com

Please include your order number when contacting us regarding an existing order so that our team can assist you more efficiently.